Shipping & Returns Policy

• Shipping: All orders are shipped within 1-3 business days. Out-of-stock products are produced within 21 days, with production approval confirmed via info@paftam.com. We deliver your orders via Yurtiçi Kargo. Once your order is shipped, the tracking code will be sent to the email address registered on our website. For bulk orders, shipping time may vary depending on the quantity.
• Returns & Exchanges: If you wish to return or exchange an item, please contact us at info@paftam.com. You can send your items via Yurtiçi Kargo, following the instructions we provide. The return and exchange period is 7 days.
• Returned products must be securely packaged as originally sent. Items must be received unused and undamaged. Any damage occurring during shipping is the responsibility of the customer.
• Due to hygiene reasons, returns are not accepted for jewelry products.

Available for pickup within 2 hours from Pafta'm Bodrum Bitez store.

Pickup Address:
Bitez Mahallesi, Mandalin Cad. No:28/A, Bodrum, Muğla, 48470, Turkey